Answers to our most frequently asked questions are just one click away.

 

 


 

 

  • SHIPPING & DELIVERY
    How do I get free shipping on Converse.com?
    What are Converse.com's shipping options?
    Can I ship my Converse.com order internationally?

    RETURNS
    How do I return my Coverse.com order?
    What is Converse's return policy?
    Where's my refund?

    MEMBERS
    What is Converse Membership?
    How do I create a Converse profile?
    What are "Reserved for You" invitations?

     

    ORDERS
    Where's my Converse.com order?
    Does Converse offer a military discount?
    Does Converse offer a student discount?
    What payment options can I use on Converse.com?
    How do I check my Converse Gift Card balance?

     

    PRODUCT INFO
    How do I clean my Converse shoes, apparel or gear?
    How do I find the right size and fit?
    What is Converse's personalization policy?
    Do Converse shoes have a warranty?
    How do I get the latest high-demand sneakers?

    CORPORATE
    Where can I get more info about Converse, Inc.?
    Does Converse offer grants or donations?
    Where is the Converse store closest to me?