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30 days Return Policy
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How do I sign up?
I forgot my password / my password doesn't work
How do I modify my profile settings?
What does Converse do with my information?
To register on Converse.com, click here.
Complete the form by filling in all required fields. Registering for a Converse.com account is free and offers exclusive benefits for personalized services, such as Express Checkout and access to seasonal promotions and discounts.
If you only want to subscribe for a newsletter, click here.
Select the Forgot Password link, which is located under the Password box. Enter your email address into the Password Reset box and click Send. An email will be sent to your email address, which will include instructions on resetting your password.
Log in and click on the Account Settings option. Select the tab Profile, Addresses or Subscriptions to modify these specific sections. After you make you changes, click Save to save your new settings.
Converse.com registrants can unsubscribe from Converse.com communications or even delete their account. To delete your account, go to the Profile tab and at the bottom right, click the link Delete Your Account.
When you visit the European Converse.com sites, we obtain personal information which you knowingly disclose to us. We request information when you make purchases ( which may include name, address, telephone number, email address, gender or credit card information), when you request to receive communications or when you register/sign up for a Converse.com account.
If you sign up for a Converse.com account and you expressly opt-in to receive personalized communications by email or sms, we will use your personal information to create a user profile. In this context we may combine the info you give us online with other information from Converse, transactions and communications collected or processed by any Converse Group Company. This may include data from the website, from, physical Converse stores, on- and offline events, on- and offline contests or online marketing.
Once you have registered a Converse.com account, the personal information actively submitted by you on a Converse website will be registered in the central Converse database in the USA.
Finally, if you publicly post about Converse or communicate directly with Converse on a social media website, we may collect and process the data contained in such posts or in your public profile for the purpose of addressing any customer services requests you may have and to monitor and influence public opinion about Converse. We will not combine such personal data with data from other Converse databases.
Converse asks you to accept cookies for performance, social media and advertising purposes. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. To get more information or amend your preferences, press the "more information" button or visit "Cookie Settings" at the bottom of the website.
You can always change your preference by visiting the "Cookie Settings" at the bottom of the page.
These cookies are required for basic site functionality and are therefore always enabled. These include cookies that allow you to be remembered as you explore the site within a single session or, if you request, from session to session. They help make the shopping cart and checkout process possible as well as assist in security issues and conforming to regulations.
These cookies allow us to improve the site's functionality by tracking usage on this website. In some cases these cookies improve the speed with which we can process your request, allow us to remember site preferences you've selected. De-selecting these cookies may result in poorly-tailored recommendations and slow site performance.
Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Advertising cookies (of third parties) collect information to help better tailor advertising to your interests, both within and beyond Converse websites. In some cases, these cookies involve the processing of your personal data. For more information about this processing of personal data, check our
. De-selecting these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.