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SheerID Military Verification FAQ
Who is eligible for this offer?
This offer is available to military personnel
who have served or are currently serving in the United States Armed Forces.
How do I get verified?
If not instantly verified, SheerID will
compare the information provided in the uploaded document(s) against the
information entered in the verification form. To ensure a speedy and successful
verification, please pay attention to how you enter your information on the
form so that it will match what is seen on the document(s). For example, enter
your first and last name on the form as it appears on your military
If your last name has changed since your
military document was issued, please upload a government-issued document along
with your military document that shows your current last name.
What kind of document(s) do I upload if
You’ll need to upload official
government-issued documentation that shows your:
● First name
● Last name
● Branch of service
● Current military status
A hint about choosing your military status:
Please select the status that is most accurately represented by your
I just uploaded a document. When will I
hear back with results of my request?
Documents are reviewed in the order received.
You will be contacted via email within the next 20 minutes with additional
details regarding your verification request. Please check your spam/junk folder
if you do not see an email in your inbox. The email will let you know if you’ve
been successfully verified or if additional information is needed to complete
My military status (or branch) is not an
option. What do I select?
If your military status (or branch) is not
listed as an option to select on the verification form, then you are not
eligible for the offer.
My sponsor is deceased, am I eligible?
If 1) you are a currently registered
dependent, and 2) you have the options “Military Family Member,” “Spouse,”
and/or “Dependent” available for selection under “Military Status,” then you
are eligible for the offer. If those options are not available, you will need
to contact the retailer or organization presenting the offer to ask if you’re
eligible and how best to proceed.
How do I know you won't sell or share my ID
This is something we take very seriously. We
only use someone's information to confirm their eligibility. We do not rent
their information. We do not sell their information. We do not store documents
or images uploaded to our system. Click
I have verification questions that aren't
covered here. Can you help me?
Yes, you can contact us through our
Information Form, or by emailing us at CustomerService@SheerID.com. Someone
from the SheerID Customer Service Team will respond as soon as they’re able.