Shipping & Delivery

What are shipping options and costs, and delivery times?

How can I track my order?

My order didn't arrive or was damaged, what to do?

Where can I ship my order to?

What are shipping options and costs, and delivery times?

Free Delivery For Members

Converse account holders get free standard delivery on every order—just sign in when you place your order.
Don't have an account? You can create one here"

*- Delivery to PO boxes is not available.
- Longer delivery times apply for remote locations.

How can I track my order?

Once your order is shipped, you will receive an email from the carrier that is handling the order for your country.

Click here to enter your order number to find out the latest delivery information.

My order didn't arrive or was damaged, what to do?

If your order didn't arrive on the expected delivery date, or if it arrived damaged, please contact us.

Where can I ship my order to?

You can place your Converse order with both billing and shipping address within the same country. Available countries are listed in the below chart.

For example, if you're ordering to UK, make sure you are using the UK site.