CONTACT US

U.S. Order and Product Questions

If you need information about your order or have questions about a product on our website please contact us at:
Email: estore@converse.com
Call: (888) 792-3307. Phones are open 7 days a week 24 hours a day.

International Order Questions

For order or product questions, please contact us at:
Email: international@converse.com
Call: (888) 792-3307 Monday–Friday 8am–10pm CST, Sat–Sun. 10am–6pm CST (English speaking only).
Retail Locator

Converse One Order and Product Questions

If you are in the U.S., please contact us at:
Email: converseone@converse.com
Call: (800) 431-8862 Monday–Friday 8am–10pm CST, Sat–Sun 10am–6pm CST.

Converse Outlet Stores and Retail Locator

To find a Converse Outlet Store or other retailer near you, check out our Retail Locator. Our retail locator covers the US and Canada along with international Distributors, Licensees and Agents.

General Inquiries

Please submit all other non-press related inquiries (e.g., business correspondence, research, sponsorship/donation requests, design, international, etc.), in writing* to our Corporate Office Address:

Converse Inc.
ATTN: (Please identify which department your inquiry should be directed to)
One High Street
North Andover, MA 01845-2601

*Due to the large volumes of general correspondence received by Converse, a response cannot be guaranteed.