Shipping & Delivery

What are shipping options and costs, and delivery times?

Will my order be delayed because of COVID-19?

How can I track my order?

My order didn't arrive or was damaged, what to do?

Where can I ship my order to?

 

What are shipping options and costs, and delivery times?

Free shipping on all orders - *Exceptions apply


Delivery method Costs Arrives in
Standard Free shipping on all orders - *Exceptions apply 3-4 working days*
Express €15 1-2 working days*

 

*- Delivery to PO boxes is not available.
- Longer delivery times apply for remote locations.

Will my Converse.com order be delayed because of the Coronavirus?

We're currently anticipating delays in order deliveries. Consumers shopping on Converse.com should expect products to arrive outside of standard delivery timelines depending on your local delivery service. We are doing everything we can to have your order delivered as fast as possible. If you have a question about your order please contact us.

How can I track my order?

Once your order is shipped, you will receive an email from the carrier that is handling the order for your country.

 

Click here to enter your order number to find out the latest delivery information.

 

My order didn't arrive or was damaged, what to do?

If your order didn't arrive on the expected delivery date, or if it arrived damaged, please contact us.

Where can I ship my order to?

You can place your Converse order with both billing and shipping address within the same country. Available countries are listed in the below chart.

For example, if you're ordering to UK, make sure you are using the UK site.

Austria Belgium Denmark
Finland France Germany
Ireland Italy Luxembourg
the Netherlands Portugal Spain
UK