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  • My Converse Account

    How do I reset my password?

    How do I sign up for a Converse.com account?

    What are the benefits of registering a Converse.com account?

    How do I unsubscribe from Converse.com?

    How do I modify my Converse.com profile settings?

    How do I subscribe to the Converse.com newsletter?

    What does Converse do with my account information?

    How do I reset my password?

     

    Select the Forgot Password link, which is located under the Password box. Enter your email address into the Password Reset box and click Send. An email will be sent to your email address, which will include instructions on resetting your password. Follow the link in the email to create a new password.

    How do I sign up for a Converse.com account?

     

    Complete the form by filling in all required fields.

    Registering for a Converse.com account is free and offers exclusive benefits for personalized services: Free Returns shipping, Saving Designs on Custom product, Express Checkout and access to seasonal promotions and discounts.

    What are the benefits of registering a Converse.com account?

    Registering for a Converse.com account is free and offers exclusive benefits for personalized services: Free Returns shipping, Saving Designs on Custom product, Express Checkout and access to seasonal promotions and discounts.

    How do I unsubscribe from Converse.com?

    Converse.com registrants can unsubscribe from Converse.com communications or deactivate an account.

     

    Click on the Account Settings option. Select the tab Profile, Addresses or Subscriptions to modify these specific sections. After you make you changes, click Save to save your new settings.

    To modify your Subscriptions, select that tab and then Uncheck the box(es) to stop receiving communications. Remember to click Save to save your new settings.

    To delete your account, go to the Profile tab and at the bottom right, click the link Delete Your Account. To proceed and delete your account, click on the Delete button.

    How do I modify my Converse.com profile settings?

    Converse.com registrants can unsubscribe from Converse.com communications or deactivate an account.

     

    Click on the Account Settings option. Select the tab Profile, Addresses or Subscriptions to modify these specific sections. After you make you changes, click Save to save your new settings.

    To modify your Subscriptions, select that tab and then Uncheck the box(es) to stop receiving communications. Remember to click Save to save your new settings.

    To delete your account, go to the Profile tab and at the bottom right, click the link Delete Your Account. To proceed and delete your account, click on the Delete button.

    How do I subscribe to the Converse.com newsletter?

     

    Complete the form by filling in all required fields.

    Registering for a Converse.com account is free and offers exclusive benefits for personalized services: Free Returns shipping, Saving Designs on Custom product, Express Checkout and access to seasonal promotions and discounts.

    What does Converse do with my account information?

    When you visit the European Converse.com sites, we obtain personal information which you knowingly disclose to us. We request information when you make purchases ( which may include name, address, telephone number, email address, gender or credit card information), when you request to receive communications or when you register/sign up for a Converse.com account.

    If you sign up for a Converse.com account and you expressly opt-in to receive personalized communications by email or sms, we will use your personal information to create a user profile. In this context we may combine the info you give us online with other information from Converse, transactions and communications collected or processed by any Converse Group Company. This may include data from the website, from, physical Converse stores,  on- and offline events, on- and offline contests or online marketing.
    Once you have registered a Converse.com account, the personal information actively submitted by you on a Converse website will be registered in the central Converse database in the USA.

    In addition, like many websites when you surf or browse the Converse.com website we use cookies and pixel tags to enhance your website experience and to collect aggregate traffic information for trends and statistics. For more info, please see the "cookies policy".

    Finally, if you publicly post about Converse or communicate directly with Converse on a social media website, we may collect and process the data contained in such posts or in your public profile for the purpose of addressing any customer services requests you may have and to monitor and influence public opinion about Converse. We will not combine such personal data with data from other Converse databases.