- ORDER STATUS
- SHIPPING METHODS
- RETURNS & EXCHANGES
- GIFT CARDS
Purchase a Gift Card
Looking for the perfect gift? You can’t go wrong with a Gift Card from Converse.com.
Check Your Balance
A gift card balance may be viewed with a valid gift card number and PIN at Converse.com. Any unused balance will be placed in the recipient's gift card account and is not transferable.
Redeem Your Gift
Checking out with a gift card is easy! - Add your favorite Converse product(s) to your cart - Select ‘checkout’ - Fill out your Gift Card and PIN number(s) - Enter your Credit Card information - Verify and submit your order.
The gift card balance is applied toward the order total (which includes the price of product(s), sales tax where applicable, and shipping charges). Upon redemption, any unused balance shall remain on the gift card for future purchases. If the order total is more than the gift card amount, the remaining balance is applied to your credit card. Your credit card will not be charged if your gift card balance covers the order total. The gift card balance will be reduced upon order processing.
Important Gift Card Facts
Gift cards are not redeemable with orders processed via PayPal. A credit card is required during processing even if your gift card balance covers the order total. Up to two (2) gift cards may be redeemed per order. Gift cards can be redeemed at all Converse Stores and Converse.com. Gift cards may not be used to purchase other Gift Cards or e-Gift Cards. Gift cards are not redeemable for cash and cannot be returned for a cash refund. Any state in which the law requires that a gift card be cashed out will be honored per state law.
Gift Card Returns
Gift cards may not be returned or cancelled after purchase.
If you return product originally purchased with a gift card(s), your refund will be issued on a new gift card. If you return product originally purchased with multiple methods of payment, any balance owed will first be applied to the credit card, up to the original amount charged, and then to a new gift card.
Terms & Conditions of Use
Gift cards can be redeemed at all Converse Outlet Stores, Converse.com and Converseone.com.
Orders placed using gift cards and redemption of gift cards are limited to the United States.
Upon redemption, any unused balance shall remain on the gift card for future purchases. Sales tax, where applicable, will be applied at the time of redemption. When shopping online, if the order total is more than the gift card amount, the remaining balance must be paid for by credit card. Any state in which the law requires that a gift card be cashed out will be honored per state law.
Gift cards will be sent via USPS mail, according to purchaser's instructions. Purchasers will be notified via e-mail when the gift card has been issued.
Gift cards will not be replaced if lost or stolen without proper proof of purchase. We reserve the right to refuse, cancel, or hold for review gift cards and orders for suspected fraud, for cards mistakenly issued in an incorrect denomination, or for other violations of gift card policies.
Converse reserves the right to change any of these terms and conditions from time to time without notice.
- OTHER FAQs
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